Privacy Policy

Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last updated: March 15, 2025

Information We Collect

When you interact with Blinkshinelink's economic planning services, we collect information that helps us provide better financial guidance. This includes details you provide directly and information gathered through your use of our platform.

Personal Identification Information

Name, email address, phone number, and mailing address for account creation and communication purposes.

Financial Planning Data

Income details, expense categories, financial goals, and planning preferences to customize our economic guidance.

Usage Information

How you navigate our platform, features you use most, and time spent on different sections to improve user experience.

Device and Technical Data

IP address, browser type, device information, and cookies for security and platform optimization.

How We Use Your Information

We use your data responsibly to deliver personalized economic planning services. Our primary focus is helping you achieve your financial goals while maintaining the highest standards of data protection.

Provide customized financial planning recommendations based on your specific situation

Send important updates about your account and our services via email or SMS

Improve our platform functionality and develop new features that benefit our users

Comply with legal obligations under Malaysian financial regulations and data protection laws

Protect against unauthorized access and maintain platform security

Analyze usage patterns to enhance user experience and service quality

Malaysian Privacy Compliance

Blinkshinelink operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all seven data protection principles and ensure your rights as a data subject are fully protected under Malaysian law.

Data Sharing and Third Parties

We maintain strict control over who has access to your information. We never sell your personal data and only share information when necessary to provide our services or comply with legal requirements.

Trusted service providers who help us operate our platform, such as cloud hosting and payment processing companies

Legal authorities when required by Malaysian law or to protect our rights and your safety

Financial institutions when you specifically request integration with your banking services

Professional advisors including legal counsel and auditors who assist with compliance matters

All third-party partners are contractually bound to protect your data with the same standards we maintain. We regularly review these relationships to ensure continued compliance with privacy requirements.

Your Privacy Rights

Under Malaysian privacy laws, you have specific rights regarding your personal data. We've made it easy to exercise these rights through simple processes.

Access Your Data

Request a copy of all personal information we hold about you, delivered within 21 days of your request.

Correct Information

Update or correct any inaccurate personal data through your account settings or by contacting our support team.

Withdraw Consent

Remove your consent for data processing activities, though this may limit some service features.

Data Portability

Receive your data in a structured, commonly-used format for transfer to another service provider.

Limit Processing

Restrict how we process your data while maintaining essential account functions and legal compliance.

Data Deletion

Request deletion of your personal data, subject to legal retention requirements and legitimate business needs.

Data Security Measures

Protecting your financial information is our top priority. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

256-bit SSL encryption for all data transmission between your device and our servers

Regular security audits and penetration testing by certified third-party security firms

Multi-factor authentication options to protect your account access

Secure data centers with physical access controls and 24/7 monitoring

Employee background checks and mandatory privacy training for all staff members

Incident response procedures to address any potential security breaches quickly

Despite our comprehensive security measures, no system is completely immune to threats. We encourage users to maintain strong passwords and report any suspicious activity immediately.

Data Retention Periods

Active Use

Personal and financial planning data retained while your account remains active and you continue using our services.

7 Years

Financial records and transaction data maintained to comply with Malaysian financial regulations and tax requirements.

3 Years

Marketing communications data and user preference information kept for service improvement purposes.

30 Days

Deleted account data maintained in secure backup systems before permanent removal to allow for account recovery.

International Data Transfers

Our primary data processing occurs within Malaysia, but some services require international data transfers. When this happens, we ensure your information receives adequate protection through approved transfer mechanisms.

Cloud service providers operating in Singapore and Australia under strict data protection agreements

Payment processors in jurisdictions with equivalent privacy protections to Malaysia's PDPA

Contractual clauses requiring international partners to maintain Malaysian privacy standards

Regular monitoring of international partners' data handling practices and security measures

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These tools help us remember your preferences, analyze usage patterns, and provide personalized financial guidance.

Cookie Categories We Use

Essential cookies required for platform functionality and security

Performance cookies to understand how users interact with our features

Functional cookies to remember your preferences and settings

Analytics cookies to improve our services and user experience

You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality. We provide detailed cookie information and management options in your account settings.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy practices. When significant changes occur, we'll notify you through email and prominent notices on our platform.

Continued use of Blinkshinelink's services after policy updates constitutes acceptance of the revised terms. We encourage periodic review of this policy to stay informed about how we protect your information.

Privacy Questions and Concerns

For privacy-related inquiries, data access requests, or concerns about how we handle your information, contact our Data Protection Officer:

Email: support@blinkshinelink.com

Phone: +60 12-921 9288

Address: 115A, Jalan Wira Jaya, Taman Ipoh Jaya Timur, 31350 Ipoh, Perak, Malaysia

We respond to privacy inquiries within 5 business days and provide detailed information about your data and our practices.